Products
Hosted PBX user licences and setup services
PBX Setup - Basic (5-20 users)
Basic PBX setup and configuration for 5-20 users.
PBX Setup - Standard (21-50 users)
Standard PBX setup and configuration for 21-50 users.
PBX Custom Configuration (per hour)
Custom PBX configuration billed per hour.
Hosted PBX - Enterprise (per user)
All Pro + Unlimited Recording, Advanced Analytics. Min 25 users.
Hosted PBX - Basic (per user)
Calls, Voicemail, Call Forwarding. Min 5 users.
Hosted PBX - Standard (per user)
All Basic + Call Recording 30d, Mobile App, Conference. Min 5 users.
Hosted PBX - Professional (per user)
All Standard + Recording 90d, CRM Integration, Analytics. Min 10 users.
Omnichannel contact centre agent seat licences
CC Essential (per agent)
Voice, Email, ACD, Recording 30d. Min 5 agents.
CC Professional (per agent)
All Essential + SMS, Live Chat, IVR Designer. Min 5 agents.
CC Enterprise (per agent)
All Professional + WhatsApp, Social Media, AI. Min 10 agents.
CC Premium (per agent)
All Enterprise + Advanced AI, Predictive Dialer. Min 25 agents.
Geographic, national and toll-free number services
Number Block (10 numbers)
Block of 10 geographic numbers. Setup R350.
Number Block (100 numbers)
Block of 100 geographic numbers. Setup R2500.
Vanity / Golden Number
Vanity or golden number. Setup R500.
Number Porting (Standard)
Standard number porting. FREE. 10-15 business days.
Number Porting (Expedited)
Expedited number porting. R500. 5-7 business days.
Fixed LTE business internet and additional options
Priority Business Support
Priority business internet support add-on per month.
IVR, call queues, WhatsApp, SMS and fax services
Professional Voice Recordings
Professional voice recordings per menu. R450 each.
Virtual Fax Number
Virtual fax number. Setup R150. Monthly R45.
Call Recording - 180 Days
Extended call recording 180 days per user/month.
Call Recording - 365 Days
Extended call recording 365 days per user/month.
Support packages, monitoring and professional services
Support - Priority (2hr SLA)
Priority support. 2hr response. Business hours + emergency.
Network Monitoring (per site)
24/7 network monitoring per site per month.
Remote Configuration (per hour)
Remote configuration and support per hour. R650.
On-site Installation (per hour)
On-site installation per hour. Min 4 hours. R950/hr.
IP phones, headsets, networking equipment and adapters
IP Phone Rental - Professional
Professional IP phone rental per month. R95.
SIP Trunk Channels and configuration services
SIP Trunk Initial Configuration
Initial SIP trunk configuration and provisioning fee.
Emergency Provisioning (<24hrs)
Emergency SIP trunk provisioning within 24 hours.
SIP Trunk Channel
R20/channel/month. One channel = one concurrent call. Min 2 channels.